Refund Policy
Our commitment to your satisfaction and support.
Our Stance on Refunds
At Mock360, all purchases are considered final. As per the terms and conditions accepted by you during the purchase process, we do not offer cancellations or refunds for any of our products once a transaction is complete.
Please Note: By completing a purchase, you agree to this no-refund policy.
What We DO Offer: Dedicated Support
While we don't process refunds, we are fully committed to resolving any technical issues you may encounter. If you face any problems receiving or using our products, our customer care team is here to help.
- Your query will be processed within 48 working hours.
- Our team will provide complete guidance and support to resolve the problem.
- Your cooperation is vital for us to help you effectively.
Frequently Asked Questions
All purchases on Mock360 are final. We do not allow for the cancellation or refund of any product as per our terms and conditions.
Please raise a query with our customer care team immediately. We provide full technical support through our Help Desk to ensure you can access and use the product you purchased.
Our Help Desk is available 24/7. You can reach us by emailing support@mock360.in. Our team will process your query and get back to you within 48 working hours.